Warranty Information

Screen Protectors

All parts purchased from DJ XX Productions, LLC; DBA Kustom Kable Solutions carry a fully unconditional lifetime warranty from date of purchase to be free of all defects in material or workmanship for the lifetime of the device the product is used with. Should a part fail, DJ XX Productions, LLC will provide an immediate replacement of the part or a full refund. This Warranty Replacement Policy does not provide any labor costs involved in the removal and installation of the part. Additionally, DJ XX Productions, LLC is not responsible for any loss of use in service or repair costs incurred for incidental damage resulting from the failed product. DJ XX Productions, LLC is not liable for any loss, cost, expense, inconvenience or damage that may result from the use or inability to use the product. Under no circumstances shall DJ XX Productions, LLC be liable for any loss, cost expense, inconvenience or damage exceeding the purchase price of the product. DJ XX Productions, LLC makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, the fitness of particular purpose, or conformity to any representative or description, with respect to this product other than as set forth below. The warranty and remedies set forth below are exclusive and in lieu of all other, oral or written, expressed or implied. The defective item needs to be returned to the facility within thirty (30) days of the original date of warranty fulfillment. The original defective merchandise must be returned to our facility or hold of deposit provided before issuing a new warrantied item. DJ XX Productions, LLC reserves the right to refuse any return that does not meet the requirements set forth in this Warranty Replacement Policy.

Cables

All parts purchased from DJ XX Productions, LLC; DBA Kustom Kable carries a full unconditional one year warranty from date of purchase to be free of all defects in material or workmanship. Should a part fail within the twelve (12) month warranty period, DJ XX Productions, LLC will provide an immediate replacement of the part. This Warranty Replacement Policy does not provide for a refund of the purchase price, and/or any labor costs involved in the removal and installation of the part. Additionally, DJ XX Productions, LLC is not responsible for any loss of use in service or repair costs incurred for incidental damage resulting from the failed product. DJ XX Productions, LLC is not liable for any loss, cost, expense, inconvenience or damage that may result from the use or inability to use the product. Under no circumstances shall DJ XX Productions, LLC be liable for any loss, cost expense, inconvenience or damage exceeding the purchase price of the product. DJ XX Productions, LLC makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, the fitness of particular purpose, or conformity to any representative or description, with respect to this product other than as set forth below. The warranty and remedies set forth below are exclusive and in lieu of all other, oral or written, expressed or implied. The defective item needs to be returned to the facility within thirty (30) days of the original date of warranty fulfillment. The original defective merchandise must be returned to our facility or hold of deposit provided before issuing a new warrantied item. DJ XX Productions, LLC reserves the right to refuse any return that does not meet the requirements set forth in this Warranty Replacement Policy.

Fees

Fees may occur when, but not limited to, a warranty fulfillment is shipped (with the fee of $5), if a product is not returned to the company within 30 days of replacement delivery to customer (with the fee of the full price of the product), if non-Kustom Kable product is returned to company (with the fee of the full price of the product). The fees may be processed by PayPal, using a PayPal account or credit/debit card. 
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